Cowbell Documents
Cowbell Cyber
Cyber Insurance
Cowbell Cyber
Cyber Insurance: Comprehensive Coverage for SMEs
Cowbell offers a standalone cyber insurance program called Cowbell Prime™, designed specifically for small and medium-sized enterprises (SMEs) with revenues up to $500 million. This AI-powered solution provides tailored coverage for various cyber incidents, including email scams, ransomware attacks, and social engineering.
Key Features:
1. Online Policy Management: Through an online platform, policyholders can view risk assessments, compare them to peers, review quotes, and customize coverage.
2. Rapid Policy Acquisition: Businesses can obtain a policy in as little as 5 minutes.
3. Closed-Loop Risk Management: Cowbell employs a proactive approach that includes continuous assessment, improvement, insurance, and incident response.
Risk Assessment Tools:
- Cowbell Factors™: This tool benchmarks an organization’s risk level using external data, firmographics, claims data, and dark web intelligence.
- Cowbell Insights™: Provides guidance on remediating security weaknesses and improving Cowbell Factors scores.
- Cowbell Connectors™: Allows deeper assessment of cloud applications, email services, and security practices.
Additional Resources:
1. Support from Cowbell’s risk engineering team
2. Incident response plan templates
3. Cowbell Rx: A partner referral network for cybersecurity solutions
4. Cyber awareness training for employees through Wizer
Proactive Risk Management Steps:
1. Obtain a standalone cyber policy quote
2. Access the Cowbell platform
3. Review Cowbell Factors and understand risk exposures
4. Implement recommendations from Cowbell Insights
5. Enroll employees in cybersecurity awareness training
Cowbell positions itself as the leading cyber insurance provider for SMEs, offering individualized policies that include risk insights, assessment, breach coaching, and cybersecurity awareness training. This comprehensive approach aims to provide value throughout the entire policy period, not just after an incident occurs.
Cowbell Cyber
7 Reasons to Get Cyber
Cowbell Cyber
7 Reasons to Get Cyber Insurance
This document outlines seven compelling reasons for businesses to obtain cyber insurance, highlighting the benefits and features offered by Cowbell Cyber, a cyber insurance provider.
Financial Protection and Recovery
Cyber insurance serves as a crucial safeguard against financial losses resulting from cyber incidents. It covers various expenses associated with data breaches, including forensics, legal fees, and notification costs. Moreover, Cowbell provides access to cyber experts and services that help businesses recover quickly from incidents, minimizing disruption to operations.
Contractual Compliance and Customized Coverage
Obtaining cyber insurance proactively ensures that businesses can fulfill contractual obligations without being pressured to acquire coverage hastily. Cowbell utilizes technology to match an organization’s unique risk exposures to appropriate coverages, ensuring tailored protection.
Streamlined Application Process
Cowbell offers a 100% online application process, allowing businesses to get coverage quickly. By providing only the organization and domain name, companies can receive quotes, review coverages, and secure protection in minutes.
Risk Monitoring and Visualization
Policyholders gain access to Cowbell’s platform, which enables them to view and monitor their risk ratings over time. This feature helps businesses identify and address potential coverage gaps, enhancing their overall cybersecurity posture.
Peer Comparison
Cowbell provides insights that allow businesses to compare their cyber risk profile with industry peers. This benchmarking capability helps organizations understand their relative security standing and identify areas for improvement.
Cyber Insurance offered by Cowbell Cyber provides comprehensive financial protection, facilitates rapid recovery from incidents, ensures contractual compliance, and offers tailored coverage with an easy application process. Additionally, it empowers businesses with risk monitoring tools and industry benchmarking capabilities, making it an essential component of a robust cybersecurity strategy.
Cowbell Cyber
Cybersecurity Guide
Cowbell Cyber
Cybersecurity Resource Guide
This document is a comprehensive Cybersecurity Resource Guide created by Cowbell, a cyber insurance provider for small and medium-sized enterprises (SMEs). The guide aims to help SMEs implement effective cybersecurity practices to protect their infrastructure and data from increasing cyber threats.
Key Cybersecurity Recommendations
1. Multi-Factor Authentication (MFA): Implementing MFA can prevent 99.9% of attacks on accounts. It’s recommended for all mission-critical systems, email, remote access, and admin-level users.
2. Password Policy: Enforce strong password policies, including length, complexity, and regular updates. Consider using password managers to help employees maintain unique passwords for multiple accounts.
3. Acceptable Use Policy (AUP): Create and enforce an AUP to outline rules for employee use of company technology and data.
4. Cybersecurity Awareness Training: Invest in regular training for employees, as 88% of data breaches result from employee mistakes.
5. Email Hygiene: Adopt good email practices to prevent Business Email Compromise (BEC) attacks, which resulted in $2.4 billion in losses in 2021.
6. Email Protection: Implement email authentication measures like SPF, DKIM, and DMARC to protect against spoofing and phishing.
7. Patch Management: Regularly update software and hardware to address vulnerabilities that hackers could exploit.
8. Backup Strategy: Implement a strong backup strategy, including the 3-2-1 rule and regular backup testing.
9. Network Infrastructure Security: Pay attention to operational technology (OT) systems security, especially in industries like manufacturing, utilities, and transportation.
10. Incident Response Plan (IRP): Develop and regularly test an IRP to efficiently respond to security incidents.
11. Business Continuity/Disaster Recovery Plan (BCDR): Create and maintain a BCDR plan to ensure business continuity in case of disasters.
12. Remote Access Security: Be cautious with Remote Desktop Protocol (RDP) and implement secure remote access practices.
Cowbell Cyber also emphasizes the importance of cyber insurance in mitigating financial losses from cyber incidents and providing expert services for quick recovery. Cowbell offers various tools and services to help SMEs assess and improve their cybersecurity posture, including risk ratings, security gap reviews, and access to cybersecurity resources.
Cowbell Cyber
Why Cyber Insurance?
Cowbell Cyber
Why Cyber Insurance?
This document presents an overview of Cowbell’s standalone cyber insurance for small and medium-sized enterprises (SMEs).
Why Cyber Insurance?
Cyber insurance is essential for businesses that maintain online customer databases, interact with clients via email or phone, or operate a website. It covers losses and expenses needed for quick recovery from cyber incidents, including legal and client notification services.
Common Cyber Risks for SMEs
Business Interruption
Cyber incidents like ransomware attacks can cause business shutdowns, especially when data backups are compromised. Cyber insurance covers revenue loss due to business interruption and the cost of rebuilding affected systems.
Phishing and Email Scams
A single click on a malicious link can trigger a cyber incident. Cyber insurance provides coverage for first-party expenses, revenue loss, and liability.
Compromise of Customer and Supply Chain Data
Cyber incidents can lead to sensitive data breaches, potentially damaging a company’s reputation. Insurance can cover expenses for data recovery, notifying affected parties, and providing credit monitoring services.
Cowbell’s Cyber Insurance Offering
Cowbell provides tailored coverage options and limits necessary for rapid incident recovery. Through education and resources, they empower clients to understand and minimize their cyber risk exposures.
Closed-Loop Risk Management
Cowbell’s approach includes four key steps:
1. Assess: Quantify risk exposure using Cowbell Factors™ to determine coverage needs.
2. Insure: Develop a custom-designed policy based on insurable threats and their financial impacts.
3. Improve: Use continuous risk assessment, risk insights, and Cowbell Rx marketplace to remediate exposure and optimize premiums.
4. Respond: Access 24/7 in-house cyber claim experts for immediate post-incident recovery assistance.
All Cowbell policyholders gain access to their platform, which includes Cowbell Factors, Cowbell Insights, free cyber awareness training, and additional resources to enhance their cybersecurity posture.
Cowbell Cyber
Continuous Risk Awareness
Cowbell Cyber
Continuous Risk Awareness
Cowbell Insights is a continuous risk awareness tool provided by Cowbell, a leading cyber insurance provider for SMEs. These insights offer recommendations to help organizations remediate cybersecurity weaknesses and improve risk profiles.
Key Features of Cowbell Insights
- Accessibility: Available to both policyholders and non-policyholders
- Generation: Based on continuous risk assessment processes
- Relationship to Cowbell Factors: Provides details behind Cowbell’s proprietary risk ratings
- Updates: Continuously refreshed to reflect current risk status
- Customization: Unique to each organization
Structure of Cowbell Insights
- Security priority level (High, Medium, Low)
- Impacted Cowbell Factor(s)
- Remediation steps
Common Cowbell Insights Examples
1. Remote Desktop Protocol (RDP) Usage
- Severity: High
- Impact: Network Security
- Remediation: Disable unnecessary RDP services, secure port 3389, use VPN
2. Multi-factor Authentication (MFA)
- Severity: High
- Impact: Cloud Security
- Remediation: Enable MFA on administrator accounts
3. End of Life Software / Software Patching
- Severity: Low
- Impact: Company Aggregate risk rating
- Remediation: Inventory and update software systems
4. Domain Name System (DNS) Configuration
- Severity: None (Informational)
- Impact: Network Security
- Remediation: Ensure proper DNS configuration and security
Benefits of Cowbell Insights
- Provides real-time recommendations for improving cyber risk profiles
- Helps businesses become less attractive targets for cybercriminals
- Improves insurability by addressing identified security weaknesses
- Offers continuous visibility into potential cyber risks
By implementing the suggestions from Cowbell Insights, organizations can significantly enhance their cybersecurity posture and reduce their vulnerability to cyber attacks.
Cowbell Cyber
Cyber Insurance Application
Cowbell Cyber
Preparing a Cyber Insurance Application
Preparing a Cyber Insurance Application
Cyber incidents can affect businesses of all sizes, making it crucial to maintain good cybersecurity hygiene. This summary outlines key recommendations to minimize cyber threats, improve insurability, and optimize insurance premiums.
Multi-Factor Authentication (MFA)
MFA is a critical security measure that blocks 99.9% of automated attacks. To implement MFA effectively:
1. Enforce it for all users on email, cloud applications, and remote access.
2. Prefer authentication apps over SMS/text messaging.
MFA is typically free with most systems and should be activated on personal and professional accounts.
Cybersecurity Awareness Training
Phishing emails are a common entry point for cyberattacks, including ransomware. To combat this threat:
1. Utilize the 20 seats in Wizer’s Cybersecurity Awareness Training Program, which is included in Cowbell’s policies.
2. Implement a security training program before policy renewal if one is not already in place.
Incident Response Plan
An up-to-date incident response plan is crucial for managing cyber crises. It should:
- Document step-by-step procedures, contact information, and involved parties.
- Be regularly tested and updated to reflect organizational changes.
Cowbell provides a recommended Incident Response Plan template for policyholders.
Isolated, Offline Backups
Maintaining secure backups is essential for recovery in case of a cyber event:
- Implement backups for all critical data and in-house systems.
- Verify backup procedures with third-party system providers.
- Keep backups isolated, encrypted, and protected by MFA.
Additional Considerations
Depending on the business specifics, Cowbell’s underwriting team may require:
- Annual penetration testing
- Deployment of advanced security solutions like Managed Detection and Response or Endpoint Detection and Response
For further assistance, businesses can contact Cowbell’s risk engineering team or access their Cowbell Factors for visibility into risk exposures.
By implementing these recommendations, businesses can significantly improve their cybersecurity posture, streamline the insurance application process, and potentially reduce their insurance premiums.
Cowbell Cyber
Recovery From Breach
Cowbell Cyber
Recovering From a Data Breach
Recovering from a Cyber Breach: Lessons from SME Incidents
This document provides insights into real-world cyber incidents affecting small and medium-sized enterprises (SMEs) and highlights the importance of cyber insurance in recovering from such events.
1. No business is immune: Cyber incidents can affect companies of all sizes and industries.
2. Multi-faceted damages: The aftermath of a cyber incident involves complex and often underestimated recovery efforts.
3. Value of cyber insurance: Cyber insurance provides access to crucial recovery resources beyond financial coverage.
Examples of Cyber Incidents
The document presents several case studies across different industries:
- Services: A building cleaning service company experienced an email compromise, affecting 500 employees.
- Manufacturing: An industrial bakery suffered a website attack that lasted 22 months before discovery.
- Entertainment/Hospitality: A health club faced an email compromise, impacting customer and employee data.
- Online Retail: A $30M business with 30 employees had its website compromised, exposing customer payment information.
- Healthcare: A medical center fell victim to a phishing email attack, requiring extensive post-breach activities.
Common Post-Breach Activities
1. Incident investigation
2. Customer and employee notifications
3. Credit monitoring services
4. Engagement of security experts
5. System upgrades and security enhancements
6. Establishment of customer support hotlines
Potential Consequences of Cyber Incidents
- Operational downtime
- Investigation costs
- Notification expenses
- Legal liabilities
- System repair costs
- Regulatory fines
- Reputational damage
- Lost business
Role of Cyber Insurance
Cyber insurance provides comprehensive coverage for first-party and third-party losses from cyber incidents. It offers protection against risks often excluded or insufficiently covered by general commercial liability policies or business owner policies (BOPs).
Cowbell Cyber Insurance
Cowbell positions itself as a leader in cyber insurance for SMEs, offering:
- Accessible cyber insurance solutions
- Bundled risk management resources
- Support for strengthening cyber resilience
This document underscores the critical role of cyber insurance in helping SMEs recover from and mitigate the impacts of cyber breaches by providing real-world examples and emphasizing the multifaceted nature of cyber incidents.
Cowbell Cyber
Deeper Risk insights
Cowbell Cyber
Activate Connectors for Deeper Risk Assessment
Cowbell Connectors: Enhancing Cyber Risk Assessment for SMEs
Cowbell Cyber, a leading cyber insurance provider for small and medium-sized enterprises (SMEs), offers Cowbell Connectors to improve risk assessment and visibility into cyber risks. These connectors securely access an organization’s cyber infrastructure, providing inside-out data to refine risk assessments at no additional charge.
Key Benefits
Improved Risk Visibility: Connectors add inside-out data to Cowbell Factors™, delivering a more comprehensive risk profile. This enhanced assessment helps organizations identify and address security weaknesses they may not be aware of.
Premium Optimization: Activating a connector makes policyholders eligible for a 5% premium credit (for Prime 250 policyholders). Organizations may further optimize their insurance premiums as they improve their security posture based on connector insights.
Proactive Risk Management: Connectors enable organizations to improve their security posture before incidents occur by providing deeper visibility into security weaknesses and offering recommendations.
Cowbell offers various connectors:
- Microsoft 365
- Google Workspace
- Google Cloud
- AWS
- Secureworks
- Qualys
- Security Studio
- Safeguard
- Wizer
- Cloudflare
Security and Privacy
Connectors use vendor-developed APIs with read-only access limited to metadata and configuration information. They do not access business data stored in the systems.
Microsoft 365 Connector Example
The Microsoft 365 connector provides an immediate, free Office 365 security configuration audit. It offers visibility into data tracked by Microsoft, including security scores, strengths, weaknesses, and improvement actions. This assessment is based on best practices defined by Microsoft and the Center for Internet Security (CIS).
Reasons to Activate Connectors
1. Early warning about security weaknesses
2. Better-matched cyber policy to risk profile
3. Premium optimization
4. Free, shareable risk assessment
5. Accurate benchmarking against peers
Cowbell Connectors represent a valuable tool for SMEs to enhance their cyber risk management, potentially prevent incidents, and optimize their cyber insurance coverage. These connectors enable proactive risk mitigation and more accurate insurance underwriting by providing deeper insights into an organization’s security posture.
Cowbell Cyber
Software Supply Chain
Cowbell Cyber
Analysis of Cowbell Factor for Software Supply Chain
Cowbell, a leading cyber insurance provider for SMEs, has introduced a new Cowbell Factor to evaluate organizations’ exposure and controls against software supply chain attacks. This factor complements seven existing factors that assess various aspects of cyber risk profile.
Industry Analysis:
- Mining and Hospitality industries show the highest risk related to software supply chain vulnerabilities.
Agriculture, Arts and Entertainment, Financial Services, and Healthcare demonstrate the lowest overall exposure. - Public Services, Education, Hospitality, and Transportation have notably weak controls, while Financial Services and Entertainment exhibit strong controls.
Open Source Software Impact:
- A 650% increase in software supply chain attacks was observed in 2021, targeting open-source ecosystems.
- The Education sector faces significant exposure due to the widespread use of open-source software and weak security practices.
Distribution of Supply Chain Cowbell Factor:
- The average factor for companies with revenue under $100 million is 50.0 (range: 16.8 to 89.5).
- The average factor for companies with revenue over $100 million is 49.9 (range: 29.9 to 79.1).
Industry Variations:
- Significant disparities exist within industries, with Professional Services, Construction, Manufacturing, Wholesale Trade, and Financial Services showing the widest ranges.
- Utilities demonstrate more homogeneous risk profiles.
State Analysis:
- New York shows one of the lowest exposures to software supply chain risk, possibly due to a concentration of financial institutions with strong controls.
- Nebraska stands out as a state with high exposure.
Methodology
The analysis is based on a dataset representing over 50% of U.S. small and mid-size businesses. It utilizes more than 750 data points and risk signals from various sources, including third-party databases, proprietary scanners, historical claims, and public vulnerability libraries.
This comprehensive assessment of software supply chain risks provides valuable insights for organizations and insurers to understand and mitigate potential vulnerabilities in their cyber security posture.
Cowbell Cyber
2023 Q3 Cyber Roundup
Cowbell Cyber
2023 Q3 Roundup Report
The Cowbell Cyber Round-Up Report for Q3 2023 focuses on the impact of inside-out data on cyber risk assessment and insurance for small and medium-sized enterprises (SMEs).
Inside-Out Data and Cyber Risk Assessment
Cowbell Cyber emphasizes the importance of collecting inside-out data from organizations to better evaluate their cyber risk profiles. This data, provided directly by the companies, offers higher quality and more normalized information, especially for cloud-based services like Microsoft 365 and Google Workspace.
Policyholders with Active Connectors
Cowbell policyholders who activate “Connectors” (integrations with infrastructure providers) demonstrate significantly better risk profiles compared to other policyholders and non-policyholders. This improvement is attributed to:
1. A strong cybersecurity culture
2. Faster identification and remediation of security weaknesses
3. Insurance premium sensitivity
4. Engagement with Cowbell’s Risk Engineering Team
Industry-Specific Impacts
The report highlights seven industries where the Microsoft Connector has the most significant positive impact on risk profiles. Finance & Insurance shows the highest positive delta, while Healthcare, Education, and Public Administration also demonstrate notable improvements.
Extortion Risk Factor
Policyholders with active Microsoft Connectors show particularly significant improvements in their Extortion Cowbell Factor, which measures potential exposure to extortion-related attacks like ransomware.
Benefits for SMEs
Cowbell emphasizes its focus on serving SMEs, which often lack adequate cybersecurity resources. By providing tools like the Microsoft Connector, cybersecurity awareness training, and risk engineering services, Cowbell aims to help SMEs build cyber resilience and prevent incidents.
Cowbell Cyber
Cowbell Factors
Cowbell Cyber
Cowbell Factors Overview
Cowbell Factors™ is a proprietary risk assessment tool that Cowbell Cyber, Inc. developed to provide continuous risk rating for organizations, particularly small and medium-sized enterprises (SMEs) in the United States. These factors offer a relative rating of an organization’s cyber risk profile compared to a vast risk pool of 31 million accounts, representing over 92% of U.S. SMEs as of March 2023.
Key Features of Cowbell Factors
Scoring System: Cowbell Factors typically range from 20 to 80, with higher scores indicating better risk profiles (i.e., lower exposure).
Data Sources: The factors are compiled using thousands of data points from various sources, including:
- Public databases
- Third-party vendors
- Proprietary external scanners
- Dark web intelligence
- Compliance information
Advanced Analytics: Artificial intelligence and machine learning algorithms are applied to model risks and generate the Cowbell Factors.
Inside-out Data: Cowbell Factors can incorporate additional data when connectors to service providers or security vendors are activated for enhanced insights. For example, businesses using Microsoft 365 can activate a Microsoft connector for deeper insights and recommendations.
Continuous Risk Assessment
Given the dynamic nature of cyber threats, Cowbell Factors are continuously updated to provide up-to-date visibility into an organization’s relative risk exposures.
Aggregate Factors
Cowbell Factors show an organization’s risk ratings and industry aggregate factors (averages) based on the overall risk pool of the specific class of business. This comparison is crucial, as cybercriminals often target companies with lower cybersecurity standards than their peers.
Accessibility
Policyholders and non-policyholders can access their Cowbell Factors and Cowbell Insights for free.
Benefits of Cowbell Factors
Cowbell Factors help organizations answer critical questions about their cybersecurity posture:
1. How secure is the business compared to industry peers?
2. Where does the business have cyber exposure?
3. Are there any compromised data or credentials on the dark web?
By providing these insights, Cowbell Factors enable businesses to better understand their cyber risk profile, identify areas for improvement, and potentially enhance their insurability in the cyber insurance market.
Cowbell Cyber
Cybersecurity
Cowbell Cyber
Cybersecurity Recommendations for Business
In today’s digital landscape, the rising threat of cyberattacks makes it crucial for businesses to implement robust cybersecurity measures. This summary outlines key recommendations to enhance your business’s cyber resilience.
Cyber Hygiene Basics
Implementing good cyber hygiene practices is essential for protecting your business from cybercriminals. Some fundamental steps include:
- Utilizing VPNs and Multi-Factor Authentication (MFA) for employee logins
- Investing in cybersecurity tools to secure company and client data
Current Cyber Threat Landscape
Recent data from Verizon’s 2023 report highlights the evolving cyber threat landscape:
- Business Email Compromise (BEC) attacks have nearly doubled in the past year
- 74% of breaches involve human elements
- The primary attack vectors are stolen credentials, phishing, and vulnerability exploitation
Key Recommendations
1. Enable Multi-Factor Authentication (MFA): Implement MFA across all services, including payroll applications, CRM systems, online banking, and email services.
2. Regular Patching: Keep all devices, applications, and website tools updated with the latest software versions.
3. Avoid Public Wi-Fi: Never access sensitive data using public Wi-Fi without a secure VPN.
4. Use Secure Websites: Only visit websites with “https” in the address, and keep browsers updated.
5. Review Loss Mitigation Strategy: Assess your cyber insurance coverage, limits, and deductibles to ensure they align with your business needs.
6. Password Hygiene: Implement strong password practices, including unique passwords for each service and avoiding password sharing.
7. Cybersecurity Awareness Training: Develop a comprehensive training program for all employees to enhance their cybersecurity knowledge.
8. Seek Clarification: Don’t hesitate to ask questions about your Business Interruption/Business Income coverage.
By implementing these recommendations, businesses can significantly improve their cybersecurity posture and better protect themselves against the ever-evolving landscape of cyber threats. Regular review and updating of these practices are essential to maintain a strong defense against potential cyberattacks.
Cowbell Cyber
Cyber Incident Cost
Cowbell Cyber
Cyber Incident Costs
In this document, Cowbell Cyber provides an overview of the costs associated with various cyber incidents, as compiled by Cowbell Cyber using cost calculators from NetDiligence eRiskHub. The analysis focuses on three main areas: Business Interruption, Notification, and Data Breach costs.
Business Interruption Costs
The analysis for business interruption costs assumes:
- 50% revenue dependence on systems availability
- 50% revenue dependence on peak season
- $10,000 estimated cost to restore business operations
- 30-day estimated outage during peak season
The results show that business interruption costs increase significantly with the size of the business, ranging from approximately $41,000 for a business with $1 million in annual revenue to over $4 million for a business with $100 million in annual revenue.
Notification Costs
Notification costs vary based on the number of individuals affected and the number of versions needed for the notifications. The document presents a table showing:
- For 100 notifications: costs range from $2,500 to $5,000
- For 10,000 notifications: costs range from $25,000 to $50,000
- For 100,000 notifications: costs range from $100,000 to $200,000
Data Breach Costs
The data breach cost analysis assumes:
- It’s the organization’s first breach
- Data was stored in a centralized system
- Fraud is expected
- A class action lawsuit is expected
- The organization does not have data breach coverage
The costs are calculated based on the number of PCI, PII, and PHI records exposed:
- For 300 total records (100 of each type): costs range from $811,159 to $811,654
- For 3,000 total records: costs range from $1,127,585 to $1,132,535
- For 30,000 total records: costs range from $3,142,300 to $3,191,800
- For 300,000 total records: costs range from $5,537,550 to $6,032,550
Cowbell Cyber highlights the potentially severe financial impact of cyber incidents on businesses of various sizes. It emphasizes the importance of cybersecurity measures and insurance coverage to mitigate these risks. The costs presented are estimates and may vary based on specific circumstances and assumptions.
Cowbell Cyber
Social Engineering
Cowbell Cyber
Claim Case Study: Social Engineering
Cowbell presents a case study detailing how they assisted a policyholder in recovering from a social engineering attack.
Incident Overview
The victim was an energy company in Ohio with 150-200 employees and revenue between $50-100 million. The company fell prey to a social engineering attack when they received a fraudulent message from a frequent supplier claiming to have changed their bank account details. Despite conducting normal checks, the policyholder updated the banking information and processed a payment to the fraudulent account.
Cowbell’s Response
Upon being notified, Cowbell’s claims team took swift action within one hour:
1. Acknowledged receipt and provided initial advice
2. Arranged a call with breach counsel and forensic teams
3. Conducted a preliminary coverage review
Thanks to Cowbell’s quick assistance and expert vendor connections, the policyholder was able to:
- Confirm the security of their environment
- Recover 80% of the fraudulently transferred funds
- Receive compensation from Cowbell for the remaining unrecovered funds
Aftermath and Prevention
Following the incident, the policyholder implemented a new verification procedure to prevent future social engineering attacks. Cowbell emphasizes the importance of preparedness and protection against cyber threats, noting that 75% of businesses consider social engineering the “most dangerous” threat.
Cowbell’s Cyber Insurance Offerings
Cowbell provides standalone and individualized cyber insurance for small and medium-sized enterprises (SMEs). Their policies include:
- Continuous risk assessment
- Access to risk engineers for advice
- Cybersecurity awareness training for employees
- Additional resources to help policyholders stay ahead of evolving threats
The case study underscores the value of Cowbell’s rapid response and comprehensive support in mitigating the impact of cyber incidents on their policyholders.
Cowbell Cyber
Ransomware
Cowbell Cyber
Claim Case Study: Ransomware
Cowbell Cyber presents a case study of a ransomware incident it handled. The case study demonstrates how Cowbell assisted a policyholder in recovering from a ransomware attack with minimal loss and business interruption.
Incident Overview
The victim was a professional services company based in Pennsylvania with 150-200 employees and an annual revenue of $70 million. The incident began when the company’s firewall detected a suspicious IP address accessing their system. Shortly after, employees lost access to the system, followed by a ransom demand of $1.5 million from an aggressive hacking group.
Cowbell’s Response
Upon being contacted by the policyholder, Cowbell took swift action:
1. Within an hour, they assembled a team of trusted incident response vendors.
2. The claims team worked closely with the policyholder to:
- Review data backup status
- Recover data and operations
- Suggest and review necessary workstreams
- Assign vendors for after-hours and on-site support
Negotiation and Resolution
The policyholder’s primary concern was the potential release of client proprietary information, which could damage business relationships. Cowbell collaborated with experienced ransom negotiators to reduce the initial ransom amount by nearly 70%. After obtaining the decryptor, Cowbell actively assisted in restoring the company’s operations, minimizing business interruption.
Post-Incident Support
Following the incident resolution, Cowbell’s Risk Engineering team reviewed the policyholder’s cybersecurity configuration to prevent future incidents. This proactive approach demonstrates Cowbell’s commitment to ongoing risk management and prevention.
Cowbell’s Cyber Insurance Offerings
The case study highlights Cowbell’s comprehensive approach to cyber insurance for SMEs:
- Standalone and individualized cyber insurance policies
- Continuous risk assessment
- Access to risk engineers for advice
- Cybersecurity awareness training for employees
- Additional resources to help policyholders stay ahead of evolving threats
By showcasing their rapid response, effective negotiation, and comprehensive support throughout the incident, Cowbell emphasizes the value of their cyber insurance services in mitigating the impact of cyber attacks on SMEs.
Cowbell Cyber
Email Compromise
Cowbell Cyber
Cyber Claims Incident: Email Compromise
Cowbell Cyber details how they assisted a policyholder in responding to a Business Email Compromise (BEC) incident.
Incident Overview
The victim was a construction company based in Kansas with less than 100 employees and an annual revenue of $30,000,000. The company discovered that a malicious actor was spoofing their email domain to send fraudulent internal payment requests.
Cowbell’s Response
Upon notification, Cowbell’s claims team acted swiftly, providing assistance within one hour. Their response included:
1. Acknowledging the claim and offering initial advice
2. Arranging breach counsel and forensic teams
3. Approving necessary vendor workstreams
4. Conducting a preliminary coverage review
Outcome
Thanks to Cowbell’s prompt and comprehensive assistance, the policyholder achieved several critical outcomes:
- Recovered their environment within days
- Confirmed that unauthorized access did not trigger legal notification obligations
- Prevented unauthorized and fraudulent wire transfers
Context and Statistics
The case study highlights that Business Email Compromise is a common method for phishing attacks. In 2021, 83% of organizations faced a successful email-based phishing attack.
Cowbell’s Cyber Insurance Offerings
Cowbell emphasizes the importance of preparedness and protection against cyber incidents. Their cyber policies include:
- Resources to help stay ahead of current and future threats
- Access to a risk engineering team for cybersecurity advice
- Continuous risk assessment
- Cybersecurity awareness training for employees
Company Profile
Cowbell Cyber positions itself as a leader in cyber insurance for Small and Medium-sized Enterprises (SMEs). They offer standalone and individualized cyber insurance policies tailored to the needs of smaller businesses.
This case study demonstrates Cowbell Cyber’s ability to provide rapid, effective assistance in the face of a cyber incident, highlighting the value of its insurance offerings and expertise in the field of cybersecurity for SMEs.
Cowbell Cyber
Address Ransomware
Cowbell Cyber
5 Steps to Address Ransomware Threats
Ransomware threats pose a significant risk to businesses across all industries. To help organizations proactively address these threats, Cowbell Cyber outlines five critical steps for maintaining secure business operations online:
1. Understand Third-Party Risk
Organizations should thoroughly vet the cybersecurity measures of their third-party partners and supply chain. This includes:
- Conducting regular cybersecurity assessments
- Revalidating security measures periodically
- Gaining visibility into fourth-party suppliers
2. Deploy Multi-Factor Authentication (MFA)
MFA serves as the first line of defense against unauthorized access, even when credentials are compromised. Key considerations include:
- Requiring MFA for all employees, contractors, and third-party service providers
- Implementing MFA across all systems, including email, cloud services, SaaS applications, and remote access tools
3. Prepare an Incident Response Plan
Having a well-defined plan in place before an attack occurs is crucial for rapid recovery. This plan should:
- Identify key personnel and their responsibilities
- Outline specific steps to take during a ransomware event
- Provide clear leadership and direction during crises
4. Implement Network Segmentation
Isolating segments of the network using firewall rules or air-gapped measures offers several benefits:
- Limiting the scope of potential ransomware attacks
- Protecting critical systems and sensitive data
- Improving regulatory compliance and insurability
5. Maintain and Verify Backups
Having reliable backups provides negotiating power and alternatives to paying ransoms. Organizations should ensure:
- Backups are encrypted, tested, and separated from the main network
- Cloud-based or offline/air-gapped storage is used for backups
- Third-party applications also have proper backup measures in place
By following these steps, organizations can significantly improve their resilience against ransomware threats and better protect their digital assets.
Cowbell Cyber
After Cyber incident
Cowbell Cyber
After a Cyber Incident
Cowbell Cyber outlines the steps after discovering a cyber incident, specifically focusing on a ransomware attack scenario.
Scenario
The document presents a scenario in which an employee inadvertently clicks on a malicious email link, resulting in malware installation and data encryption. The attacker demands a $100,000 Bitcoin ransom within 48 hours and threatens to publish sensitive data if not paid.
Immediate Actions
1. Report to Cowbell
The first step is to immediately report the incident to Cowbell and the organization’s broker. The document emphasizes not resolveving the issue independently or engaging with the threat actor. Cowbell’s incident response team is available 24/7, 365 days a year.
2. Prepare for the Scoping Call
Organizations should create a brief summary of potentially impacted systems or data. Company leadership should be ready to participate in a scoping call with Cowbell’s incident response experts.
Claims Process
Cowbell outlines a three-step claims process:
1. Report: Upon claim filing, Cowbell deploys an appropriate incident response team for immediate assistance.
2. Review: A policy review and coverage investigation is conducted, informing the organization of available resources.
3. Respond: Cowbell’s vetted incident response team, including breach counsel, digital forensic investigators, ransom negotiators, and public relations experts, addresses the incident to minimize impact.
Cowbell’s Commitment
The document emphasizes Cowbell’s dedication to supporting organizations through cyber incidents, which can be extremely challenging. Their experienced claims team is prepared to handle various situations, and their incident response team aims to restore normal operations as quickly as possible.
The document concludes with a disclaimer stating that the provided examples and descriptions are for general informational purposes only and do not cover all possible scenarios. Policyholders are advised to refer to their specific policy for terms and definitions.
Cowbell Cyber
Why Cyber Insurance?
Cowbell Cyber
Why Cyber Insurance?
This document presents an overview of Cowbell’s standalone cyber insurance for small and medium-sized enterprises (SMEs).
Why Cyber Insurance?
Cyber insurance is essential for businesses that maintain online customer databases, interact with clients via email or phone, or operate a website. It covers losses and expenses needed for quick recovery from cyber incidents, including legal and client notification services.
Common Cyber Risks for SMEs
Business Interruption
Cyber incidents like ransomware attacks can cause business shutdowns, especially when data backups are compromised. Cyber insurance covers revenue loss due to business interruption and the cost of rebuilding affected systems.
Phishing and Email Scams
A single click on a malicious link can trigger a cyber incident. Cyber insurance provides coverage for first-party expenses, revenue loss, and liability.
Compromise of Customer and Supply Chain Data
Cyber incidents can lead to sensitive data breaches, potentially damaging a company’s reputation. Insurance can cover expenses for data recovery, notifying affected parties, and providing credit monitoring services.
Cowbell’s Cyber Insurance Offering
Cowbell provides tailored coverage options and limits necessary for rapid incident recovery. Through education and resources, they empower clients to understand and minimize their cyber risk exposures.
Closed-Loop Risk Management
Cowbell’s approach includes four key steps:
1. Assess: Quantify risk exposure using Cowbell Factors™ to determine coverage needs.
2. Insure: Develop a custom-designed policy based on insurable threats and their financial impacts.
3. Improve: Use continuous risk assessment, risk insights, and Cowbell Rx marketplace to remediate exposure and optimize premiums.
4. Respond: Access 24/7 in-house cyber claim experts for immediate post-incident recovery assistance.
All Cowbell policyholders gain access to their platform, which includes Cowbell Factors, Cowbell Insights, free cyber awareness training, and additional resources to enhance their cybersecurity posture.
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Cowbell: Adaptive Cyber Insurance
Cowbell Adaptive Cyber Insurance offers a comprehensive approach to cyber risk management for small and medium-sized enterprises (SMEs). Cowbell utilizes technology, data, and AI to provide customized cyber insurance solutions that evolve with the changing threat landscape. Cowbell’s closed-loop risk management system includes continuous risk assessment, underwriting, and fast response capabilities. The insurance coverage is designed to adapt to current and future cyber threats, offering policyholders incentives to improve their security posture.
What is Cyber Insurance
Cyber insurance is a specialized insurance product designed to protect businesses against the financial losses and disruptions that can arise from cyber-related incidents, such as data breaches, ransomware attacks, and other cyber threats. This type of insurance typically covers costs related to data recovery, legal fees, notification of affected parties, regulatory fines, and business interruption losses. Businesses need cyber insurance to mitigate the financial impact of cyber-attacks, ensuring they can quickly recover and continue operations while minimizing the potential damage to their reputation and customer trust.
What does cyber insurance cover?
Cyber insurance typically covers costs related to data breaches, including data recovery, legal fees, notification of affected parties, and regulatory fines. It may also cover business interruption losses and expenses related to restoring business operations.
Why is cyber insurance important for SMBs?
Small businesses, often with potentially weaker security measures, are prime targets for cyber attacks. Cyber insurance is a crucial tool in managing the financial burden of such attacks, ensuring they can recover quickly and sustain minimal operational disruption.
How is the cost of cyber insurance determined?
Factors such as the size of the business, the industry, the amount and type of data handled, and the company’s existing cybersecurity measures influence the cost of cyber insurance. Higher-risk businesses or those with poor security practices may face higher premiums.
What are the exclusions in a cyber insurance policy?
Standard exclusions in cyber insurance policies include claims related to pre-existing breaches, acts of war or terrorism, and the failure to maintain minimum security standards. It’s essential for businesses to review policy details to understand specific exclusions and limitations.